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Modern businesses are dealing with an evolving technological landscape amidst the demands of a constant contact culture. For a while, it seemed that institutions...
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Modern businesses are dealing with an evolving technological landscape amidst the demands of a constant contact culture. For a while, it seemed that institutions...
We all have traits we don’t particularly like about ourselves. The challenge lies in accepting them as parts of ourselves and embracing them as...
Why Taxes The tax is an involuntary fee levied on companies & individuals that a government agency enforces to finance government services. Taxes are...
Offshore outsourcing has become increasingly common over the last few decades as businesses take advantage of the lower costs offered by contact centres based...
Customer service may just be the single most thankless job in the history of humankind. This probably sounds a wee bit dramatic, but if...